Refund Policy

Atshi ("we", "us") giving you full access, we expecting that your daily operational can run regularly and also have mitigation if the conditions out of control without changing your current Standard Operational. We also hoping that we ("platform", "Client") can be a right match and can do collaboration for a long time.

Summary

All payments are final once a billing cycle begins. We don't offer refunds for partial or unused periods. You can cancel anytime and keep access until the end of your current cycle. Refunds are only considered case-by-case for verified technical failures on our end.

No Refunds after billings

All subscription payments are final and non-refundable. We do not offer refunds or credits for partial months, unused periods, or unused features after a billing cycle has begun.

Cancellation

You may cancel your subscription at any time through your account dashboard or by contacting us at fatih@atshi.tech. Cancellation takes effect at the end of the current billing period, you will retain full access until that date and will not be charged again after cancellation.

Exceptions

We review refund requests on a case-by-case basis in the event of a verified technical failure on our end that prevented you from accessing the Service during a paid billing period. To submit a request, contact fatih@atshi.tech with a description of the issue.

Subscription Billing

Platform subscription payments are processed by Paddle as merchant of record. For billing-related disputes, you may also contact Paddle directly through their support channels.

Other

Altough we explains all with detail, we didn't do any of the following :

  • The Service is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors without appropriate consent from a parent or guardian.
  • Use third-party analytics or tracking cookies on our website. Should this change in the future, this Policy will be updated accordingly, and essential cookies required for basic site functionality (such as keeping you logged in) will continue to apply.